At Concrete Surface Pros, we value your privacy and are committed to protecting any personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or engage with our services. Please read this policy carefully to understand how your personal information is handled.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you contact us or request services. This may include:

• Personal Details: Name, email address, phone number, and mailing address.
• Service Details: Information about your concrete flooring needs, including the type of coating or polishing service you’re interested in.
• Payment Information: For transactions, we may collect payment details through secure gateways.

2. How We Use Your Information

We use your personal information for the following purposes:

• Service Delivery: To provide you with the concrete surface solutions and coatings you request.
• Communication: To respond to inquiries, provide updates, and offer customer support regarding your flooring services.
• Marketing: To send promotional offers, updates, and news about our services (only if you have opted in to receive such communications).
• Improvement of Services: To analyze user behavior and improve our website and services.

3. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your data in the following situations:

• Service Providers: We may share your information with trusted partners or contractors who assist with the completion of your flooring project, such as installation teams and suppliers.
• Legal Requirements: We may disclose your information when required by law or to protect our rights, comply with legal obligations, or respond to lawful requests from authorities.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes secure payment processing systems and encryption methods.

5. Cookies and Tracking Technologies

Our website uses cookies to improve your experience. Cookies are small files stored on your device that help us enhance functionality and analyze traffic patterns. You can adjust your browser settings to reject cookies, but this may affect your experience on our website.

6. Your Rights and Choices

You have the right to:

• Access: Request access to the personal information we hold about you.
• Correction: Request corrections or updates to your information.
• Opt-Out: Opt-out of receiving marketing communications by clicking the unsubscribe link in our emails or contacting us directly.
• Deletion: Request the deletion of your personal information, subject to certain legal exceptions.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of other sites. Please review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will be effective immediately upon posting.

9. Contact Us

If you have any questions about our privacy practices or wish to exercise your rights, please contact us:

Concrete Surface Pros
Email: info@concretesurfacepros.net
Phone: +1 507-625-7767
Address: 414 S Front St, Mankato, MN, United States, Minnesota

By using our website or services, you agree to the terms outlined in this Privacy Policy.